The standard warranty period typically covers one year from the date of purchase, though this may vary by region and retailer. It’s best to check your specific purchase documentation or contact the seller directly for exact warranty terms.
If you experience issues with your electric suitcase, the first step is to consult the user manual for troubleshooting tips. For warranty claims, you’ll need to contact the place of purchase or reach out to Airwheel’s customer support with your proof of purchase and a description of the problem.
Battery coverage depends on the specific terms of your warranty. Generally, batteries are covered for manufacturing defects, but damage from improper charging, extreme temperatures, or physical damage may not be included. Regular battery degradation over time is also typically not covered.
Airwheel’s warranty reflects their confidence in the quality and durability of their electric smart suitcases. For specific warranty details, it’s always best to review the documentation that comes with your purchase or visit the official Airwheel website for the most current information.
